The Amazon invited applications for the post Sr FinOps Analyst – AR, Global Vendor Holdbacks
Qualification:
· B. Com
Responsibilites:
- Understanding of Accounts Receivables and Accounts payables processes.
- Collaborate with various stakeholders (Billing, Finance, Legal, Tax, Customer Service) to resolve customer disputes and queries, to establish and maintain good client relationships, both internally and externally.
- Address Internal and External Customer queries related to Deductions.
- Ability to work on SQL queries is added advantage.
- Work on huge data sets and prepare insights on the same.
- Identify the process defects and execute Root cause analysis.
- Prepare Test cases, perform UAT and PVT.
- Monitor high-risk accounts and ensure timely escalation of challenges to management.
- Continually look at ways to improve the customer experience
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Meet the monthly productivity goals
- Reconcile complex accounts and have excellent attention to detail
JOB LOCATION: Hyderabad, India
For more details and to apply, click here
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