The Department of Trade and Taxes, Government of NCT ( National Capital Territory ) of Delhi, has introduced an online system to address grievances related to new Goods and Services Tax ( GST ) registration applications.
This initiative, outlined in a public notice issued by the department, is a crucial step towards easing the GST registration process for businesses. It is designed to provide convenience to applicants, Chartered Accountants (CAs) and advocates, offering a virtual platform for quicker and more efficient resolution of GST registration-related concerns.
Complete Draft Replies of GST ITC Related Notices, Click Here
The new system enables applicants to participate in virtual meetings with officials from the Central Registration Cell (CRC), part of the Department of Trade and Taxes, NCT of Delhi. These meetings will be held daily, from Monday to Friday, except Gazetted holidays, in two time slots: from 11:00 am to 01:00 pm and from 03:00 pm to 05:00 pm. The meetings will take place through the Google Meet platform, with each applicant being allocated a 5-minute time slot to discuss their specific issues.
To participate in the virtual grievance resolution sessions, applicants are required to book a time slot using the following link: https://calendar.app.google/Rr4FY4HqSUskWbzx9
The booking system is available from October 9, 2024, onwards. This allows applicants and their legal or financial representatives to schedule a slot that suits their convenience and ensures a smooth and time-saving approach to resolving registration issues.
The decision to introduce this virtual grievance resolution mechanism comes in response to the difficulties faced by applicants in obtaining GST registration. Many businesses and individuals have faced delays or complications in the application process, often requiring physical visits to government offices, which can be time-consuming and stressful. The implementation of an online mode of grievance redressal is aimed to expedite the resolution process, making it more accessible and user-friendly.
As per the Additional Commissioner of the CRC, Karanjit Vadodaria, who is leading the initiative, this move is part of a broader effort to digitize and smoothen government services. This virtual system allows the Department to address the concerns of applicants more effectively and ensure that the GST registration process becomes smoother and hassle-free.
Complete Draft Replies of GST ITC Related Notices, Click Here
This initiative is likely to benefit various stakeholders in the GST registration process, including:
Applicants who book a slot will receive a Google Meet link to join the virtual session, where they will have 5 minutes to present their case or query. Given the short time frame, it is advisable for participants to prepare their questions or concerns in advance to make the most of the allotted time.
Complete Draft Replies of GST ITC Related Notices, Click Here
The introduction of this virtual grievance redressal system marks a step forward in making the GST registration process more efficient and applicant-friendly. This initiative will not only resolve existing concerns but also improve overall satisfaction with the GST registration process in Delhi.
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